Effective Date: December 01, 2025
Last Updated: June 25, 2025
This Privacy Policy explains how we collect, use, store, protect, and share your information when you use our mobile application and services.
Personal Information: Name, email, phone, city, profile photo.
Pet Information: Name, breed, medical history, vaccination records, prescriptions, images.
Veterinarian Details: Clinic name, license ID, verification documents.
Location Data: Real-time & background location (with consent).
Media Access: Camera and gallery access for uploading images/documents.
Technical Data: Device info, crash logs, analytics.
We use your data to manage accounts, maintain pet records, book appointments, enable community interactions, send notifications, and improve app performance.
- OneSignal (Push Notifications)
- Stream (Community Feed)
- Google APIs (Login, Maps, Location)
- Firebase (Auth & Storage)
We do not sell your data.
Sensitive pet medical data is encrypted and accessible only to you and authorized veterinarians.
You can access, edit, or delete your data anytime. Permissions can be revoked from device settings.
We use encryption, secure APIs, and restricted internal access.
Data is retained as long as needed for service or legal requirements.
We do not knowingly collect data from children under 13.
This policy follows the laws of Pakistan. Any disputes go to Lahore courts.
Email: support@mypetbook.app
Address: F1 Johar Town, Lahore, Pakistan